Privacy Policy
PRIVACY POLICY
This Privacy Policy describes how www.QadMart.com collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
COLLECTING PERSONAL INFORMATION
When you visit the Site, we collect certain information about your device, interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
Important Notes:
- ‘‘All credit/debit cards’' details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’’
- https://www.qadmart.com/ ’will not pass any debit/credit card details to third parties’’
1. Device Information
- Examples of Personal Information Collected: Version of web browser, IP address, time zone, cookie information, sites/products viewed, search terms, and interactions with the Site.
- Purpose of Collection: To load the Site accurately, optimize performance, and analyze usage trends.
- Source of Collection: Automatically collected through cookies, log files, web beacons, and pixels.
- Disclosure: Shared with our service providers, including Shopify.
2. Order Information
- Examples of Personal Information Collected: Name, billing and shipping address, payment details (Visa/MasterCard, Apple Pay, PayPal, etc.), email, and phone number.
- Purpose of Collection: To process orders, arrange shipping, issue invoices, prevent fraud, and communicate with customers.
- Source of Collection: Provided by the customer when placing an order.
- Disclosure: Shared only with authorized service providers (e.g., Shopify, payment processors, couriers).
3. Customer Support Information
- Examples of Personal Information Collected: Name, contact details, order history.
- Purpose of Collection: To provide customer support and assistance.
- Source of Collection: Directly from the customer.
- Disclosure: Shared with the Customer Support Team only.
MINORS
- This website is not intended for individuals under the age of 18.
- We do not knowingly collect personal data from minors. If a parent or guardian believes their child has provided us with personal information, they may contact us at support@qadmart.com to request deletion.
SHARING PERSONAL INFORMATION
We share personal information with service providers to facilitate transactions and fulfill our contractual obligations. This includes:
- Shopify: Our e-commerce platform provider (Privacy Policy).
- Legal Obligations: If required by law (e.g., responding to subpoenas, fraud prevention).
We do not sell, rent, lease, or trade personal information to any third parties.
BEHAVIORAL ADVERTISING
We use targeted advertising to provide relevant promotions:
- Google Analytics: Used to track website activity (Opt-Out).
- Third-party Advertising Partners: We may share anonymized data for ad targeting.
Opt-Out of Personalized Ads:
- Facebook: Ad Preferences
- Google: Ad Settings
- Bing: Ad Preferences
USING PERSONAL INFORMATION
Your information is used to:
- Process payments and ship orders.
- Provide customer service and respond to inquiries.
- Offer promotions and product updates.
DATA SECURITY MEASURES
We take appropriate measures to protect personal data, including:
- Secure servers and encryption technologies.
- Limited access to personal data by authorized personnel.
- Compliance with UAE laws and international security standards.
However, we cannot guarantee the security of any information disclosed online. Users should take precautions when sharing personal data.
RETENTION PERIOD
We retain your data for as long as necessary to comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your personal data by contacting support@qadmart.com.
REFUNDS & PAYMENT SECURITY
- Refunds: Processed only through the original mode of payment. Refund timelines range from 10 to 45 days, depending on the card issuer.
- Secure Payments: QadMart does not store, share, or process credit/debit card details directly. All transactions are securely handled by our payment processors.
COOKIE POLICY
Cookies help improve user experience by:
- Remembering login details and preferences.
- Enhancing security.
- Tracking website analytics.
Managing Cookies:
You can disable cookies through your browser settings. For details, visit All About Cookies.
DO NOT TRACK
We do not alter data collection or usage practices in response to "Do Not Track" signals.
POLICY UPDATES
We may update this Privacy Policy periodically. Changes take effect upon posting. Users are encouraged to review this page frequently.
CONTACT US
For any inquiries regarding this Privacy Policy, contact us at:
📧 Email: support@qadmart.com
📍 Address: [R 320 - Um Hurair Second - Dubai, UAE]
📞 Phone: [+971 5888 36 35 2 ]
COMPLIANCE WITH UAE LAWS
This Privacy Policy complies with United Arab Emirates laws and regulations, including policies mandated by financial institutions for online transactions.